At AutoASAP, we are committed to delivering your automotive parts and accessories quickly and securely. Please review our Shipping and Delivery Policy to understand how we process and ship orders.

Company Information

AutoASAP
1319 Grand Ave
Spring Valley, CA 91977
Phone: (818) 245-7604

Order Processing

  • Orders are processed within 1–2 business days after payment has been successfully received.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Methods

We work with trusted shipping carriers to ensure reliable delivery. Available shipping options and estimated delivery times are displayed during checkout.

Typical delivery times are:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days (where available)
  • Express Shipping: 1–2 business days (where available)

Delivery estimates begin after your order has been processed.

Shipping Rates

Shipping charges are calculated at checkout based on:

  • Delivery location
  • Package weight and dimensions
  • Shipping method selected

Any applicable shipping fees will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, if available.

Tracking updates are provided by the shipping carrier and may take up to 24 hours to appear after shipment.

Delivery Information

Please ensure your shipping address is accurate and complete before placing your order.

AutoASAP is not responsible for delays or failed deliveries caused by:

  • Incorrect or incomplete shipping addresses
  • Refused deliveries
  • Weather conditions
  • Natural disasters
  • Carrier delays
  • Other circumstances beyond our reasonable control

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us. We will work with the shipping carrier to investigate the shipment and assist in resolving the issue.

Damaged Packages

If your package arrives damaged:

  • Inspect the shipment immediately upon delivery.
  • Take photographs of the damaged package and item(s).
  • Contact us within 7 days of delivery with your order number and photos.

We will review your claim and arrange a replacement or refund when appropriate.

Incorrect Items

If you receive an incorrect product, please notify us within 7 days of delivery. We will provide instructions for returning the item and arrange for the correct product to be sent, subject to availability.

International Shipping

International shipping may be available to select destinations.

Customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by their country’s customs authorities. Delivery times for international orders may vary due to customs processing.

Delivery Delays

While we strive to meet estimated delivery times, they are not guaranteed. Delays may occur due to weather, carrier issues, holidays, customs inspections, or other unforeseen events beyond our control.

Contact Us

If you have any questions about shipping or delivery, please contact us:

AutoASAP
1319 Grand Ave
Spring Valley, CA 91977
Phone: (818) 245-7604